quiet cars
Cars these days are altogether too quiet. There was a time when you could hear a car revving its way down the road when it was still a speck in the distance. Nowadays, I sometimes don’t hear an oncoming car until it’s just meters away, and the sound is now a purring rather than a roaring. This may seem like a trivial point, but it’s significant for people like me – I have pretty good eyesight and have spent most of my life without needing to wear glasses, but for some reason I seem to process the world better through my sense of hearing. Remembering people’s voices comes easier to me than remembering their faces, and in the case of traffic, I often hear cars before I actually notice them visually. Now that most passenger cars are designed to reduce noise pollution, there have been a couple of times when that seeing happens just a startled heartbeat away from a near-accident. Benjamin Bloom (of Bloom’s Taxonomy fame) would say that people like me are auditory learners: we make our way through the world in sound.
It’s an odd situation to be in. Most of us would assume that
quieter cars are a good thing. Yet for someone like me, or (even more so) for
the visually impaired, this apparent blessing might actually be a danger. Things
like this are small reminders that our social worlds are, by and large,
democratic. The norms we live by are determined by the majority – and that
still seems to me the most practical arrangement. I’m not sure how else we can organise
things.
My first takeaway (pardon the corporate-speak) is that it
would be well for all of us to remember how contingent and context-dependent
life is. On an island of the colour-blind (to borrow the title of a book by
Oliver Sacks), a red ‘Danger’ sign could well be perceived by the majority as a
calm, soothing blue, and thus lose some of its symbolic effectiveness. Design,
therefore, has to take into account context in order to truly serve the needs
of individuals and communities.
My second takeaway is that it would be well for the majority
in any context to always bear in mind
the needs of the minority / minorities. I think that nine times out of ten, much
of what is often perceived as discrimination is probably mostly just
thoughtlessness. Not that thoughtlessness is an unproblematic thing, of course.
But it’s not necessarily malicious. And as long as there’s no malice involved, we
can come together to communicate our needs and work to make sure that while we
don’t do away with norms entirely (because the needs of the majority still need
attending to), we make adjustments to accommodate those in the minority.
Now what’s the solution to the problem of quiet cars? Feel
free to ping me if you find an answer!